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Policy

Shipping & Returns

Everything you need to know about delivery, returns, and refunds.

Fast Processing

Most orders ship in 1–2 business days.

Free Shipping $100+

Calculated rates under $100. US only.

Tracked Delivery

Email confirmation with detailed tracking.

Shipping Details

Every piece of Lei & Mar jewelry is carefully packaged in our signature keepsake gift box and protected so it arrives in perfect condition.

We offer free standard shipping on all U.S. orders of $100 or more. For orders under $100, shipping rates are calculated at checkout. At this time, we ship only to addresses within the United States.

We process and ship most orders within 1–2 business days. Once your order is on its way, you’ll receive a confirmation email with detailed tracking info, so you can follow its journey.

Returns & Refunds

Our goal at Lei & Mar is to create jewelry you’ll cherish for the long haul. But if you need to make a return, we’re here to help.

  • You can return items up to 30 days after the date they’re delivered
  • Items must be in their original condition and packaging (box & pouch)
  • For hygiene reasons, earrings are not eligible for return
  • Original shipping charges (if any) are non-refundable

Return Shipping

We offer pre-paid return labels. A flat $7 fee is deducted from your refund after inspection.

Refunds

Refunds go to the original payment method. Please allow 5–10 business days after we receive your return.

How to Start a Return

Email us at support@leiandmar.com with your order number and item(s). We’ll respond within 1–2 business days.

Do you ship internationally?
Not yet — we currently ship within the United States only.
What’s the return window?
Returns are accepted within 30 days of delivery.
Is there a return fee?
Yes. A flat $7 label fee is deducted from your refund.
When will I see my refund?
Refunds typically process 5–10 business days after your return is received.

Other questions? We’re happy to help — email us anytime at support@leiandmar.com.